by Philip Hesketh
The Chameleon Effect. It’s the sincerest form of flattery. It’s well-known that our body language influences how other people perceive us. Striding purposefully into a room to deliver an important presentation gives you an air of confidence that the butterflies in...
by Philip Hesketh
The ability to persuade people to see or do things your way is an essential skill in business. From finding a backer for your venture, right through to persuading middlemen and consumers to buy your product requires a well thought out and convincing argument. But it...
by Philip Hesketh
For over 40 years, the psychologist, Professor John Gottman, has devoted his life to analysing the relationships of married couples. His wife is furious. She thought he was out fishing. During that time, he’s closely observed couples in an effort to understand what...
by Philip Hesketh
‘Oh would some power the gift to give us, to see ourselves as others see us!’ Of all the famous lines that flowed from eighteenth century Scottish poet Robert ‘Rabbie’ Burns’ quill, perhaps the one above still has the most resonance. I for one haven’t worn a kilt...
by Philip Hesketh
However, it’s also true that people disclose more to those they like. So if that nutter on the train happens to be a major buyer in your industry it’s probably best to smile politely and hear him out. Similarly, people tend to prefer those to whom they have made...